Shipping Policy

Last updated: August 22, 2026

At Morrowish, we curate unique and unexpected objects for your home and ship them directly to you from our trusted suppliers.

Processing Time

Orders are typically processed and prepared for shipment within 2–5 business days after payment has been successfully received.

During holidays, promotional periods, product launches, or periods of high order volume, processing may take slightly longer. If there is a significant delay in processing your order, we will do our best to keep you informed.

Estimated Shipping Times

After your order has been processed and shipped, estimated delivery times are:

These are estimated delivery times, not guaranteed delivery dates. Delivery times may vary depending on the destination, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.

Some orders may arrive sooner than the estimated timeframe, while occasionally an order may take longer.

Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow a few business days for tracking information to become active after your order has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs inspections, import procedures, duties, taxes, or other fees imposed by the destination country.

Any customs duties, import taxes, or other fees charged by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause delays that are outside of our control.

Delayed or Missing Packages

If your package appears to be delayed, please contact us at houseofthehours@gmail.com and we will do our best to assist you.

Please check your tracking information before contacting us about a delayed shipment.

If your tracking information shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, your building's reception/mailroom, and your local carrier.

Morrowish is not responsible for delays caused by shipping carriers, customs, incorrect or incomplete shipping addresses, severe weather, natural disasters, holidays, or other circumstances beyond our reasonable control.

Incorrect Shipping Address

Please carefully check your shipping address before completing your purchase.

If you notice an error, contact us at houseofthehours@gmail.com as soon as possible. We will do our best to update the address before your order is shipped, but we cannot guarantee that changes can be made once an order has entered processing.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping costs may apply to resend the order.

Multiple Items in One Order

If your order contains multiple products, your items may occasionally be shipped separately. This can happen when products are fulfilled from different locations or suppliers.

You may therefore receive more than one package for a single order, and packages may arrive at different times.

Questions?

If you have any questions about your order or shipping, please contact us:

Morrowish
Email: houseofthehours@gmail.com